ObserveNow
Collecting Telemetry

Organizing Observability Telemetry with Standard Metadata

Introduction

Effective observability requires not just collecting telemetry data but organizing it in a way that makes it accessible and actionable. This document outlines our recommended approach to structuring observability telemetry using four key metadata dimensions: Environment, Product, Service, and Version. This consistent metadata framework enables powerful querying, correlation, and troubleshooting capabilities across your entire technology stack.

Implementing this metadata framework is optional but highly recommended. OpsVerse pre-packaged dashboards and alerts will work even without these metadata dimensions. However, adding them significantly enhances your observability capabilities and troubleshooting efficiency.

Core Metadata Dimensions

Following are the recommended core metadata labels:

  • environment- Identifies the deployment context where services run (for example - dev, staging, production, DR).
  • product - Groups related services that together deliver a specific business capability or application.
  • service - Specifies the individual deployable component or microservice within a product.
  • version - Tracks the specific code release or build running in the environment.

Benefits of Standardized Metadata

Cross-Signal Correlation

By applying consistent metadata across different telemetry types, you can correlate related signals:

  • Connect high-level application metrics with underlying infrastructure metrics like container/host CPU/Memory
  • Link log entries to specific transactions and traces
  • Correlate application performance with user experience metrics
  • Group together all related telemetry for easy visualization and alerting

Simplified Querying

Standardized metadata enables powerful filtering and aggregation:

  • Filter by environment to focus on production issues
  • Compare metrics across different versions of the same service
  • Aggregate telemetry across all services in a product
  • Isolate problems to specific deployment environments or to specific product teams

Enhanced Troubleshooting

When investigating incidents, standardized metadata provides critical context:

  • Quickly determine affected environments, products, and services
  • Compare behavior between working and non-working versions
  • Identify blast radius of issues across service boundaries
  • Trace problems from user-facing symptoms to root causes

Enabling Metadata in Different Environments

Traces: OpenTelemetry Instrumentation

For services instrumented with OpenTelemetry, add these as additional attributes:

  • Add environment, product, service, and version attributes to your OpenTelemetry configuration
  • This applies to services running in both Kubernetes and non-Kubernetes environments
  • If these additional aatributes are not included, the OpsVerse ingestion pipeline automatically adds these attributes with default as the value

Metrics and Logs: K8s Based Services

For services running in Kubernetes:

  • Add the metadata as Kubernetes labels to your pods
  • OpsVerse agents will automatically detect and include these labels in collected metrics

Example pod specification:

YAML


Services Running on VMs and Standalone Servers

For services running on virtual machines or standalone servers:

  • Add the metadata as labels in the OpsVerse agent's configuration YAML file

Other Integrations (Kafka, Databases, etc.)

For third-party services and integrations:

  • Follow the documentation for those specific OpsVerse integrations
  • If you need assistance, contact the OpsVerse support team for guidance on specific integrations